Product Warranty

Elbeco products are recognized worldwide for their superior quality and durability. We agree to warrant our products to be free from defects in material and workmanship from date of purchase. This warranty does not cover damage from misuse or abuse of the garment, personalization or customization of the garment by a third party, nor situations that exceed the garment’s intended scope or purpose.

  • Products covered under Elbeco’s 3 Year Warranty: Outerwear
  • Products covered under Elbeco’s 1 Year Warranty: Shirts, Pants, Soft Shells, Job Shirts, Base Layers, Blouse Coats Jumpsuits, Vest Carriers, and Accessories

Dealer Warranty Servicing

If you purchased an Elbeco product and find it to be defective, please contact customer service at customerservice@elbeco.com. Our customer service department will evaluate the issue and, if the garment is still under warranty, they will provide further instructions to replace or repair your garment free of charge.

Products Purchased Through
Authorized Distributors

If you have purchased an Elbeco product and find it to be defective, please bring the garment to the authorized distributor that you purchased it from for prompt warranty service. Your distributor will evaluate the issue and, if the garment is still under warranty, will replace or repair your garment free of charge.

Products Purchased Through
Non-Authorized Distributors

All products sold by a non-authorized dealer are not eligible for warranty repair or replacement by Elbeco, as we cannot guarantee the authenticity of such products. 

Product Care

All Elbeco products come with care instructions. Please follow these instructions at all times to ensure the durability and performance of your purchase. Products that are damaged due to neglect in care may not be eligible for warranty.